Company Profile
Mercy
Company Overview
Mercy, one of the 15 largest U.S. health systems and named the top large system in the U.S. for excellent patient experience by NRC Health, serves millions annually with nationally recognized care and one of the nation’s largest and highest performing Accountable Care Organizations in quality and cost. Mercy is a highly integrated, multi-state health care system including 55 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, convenient and urgent care locations, imaging centers and pharmacies. Mercy has over 1,000 physician practice locations and outpatient facilities, more than 5,000 physicians and advanced practitioners and more than 50,000 caregivers serving patients and families across Arkansas, Illinois, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In fiscal year 2025 alone, Mercy provided more than half a billion dollars of free care and other community benefits, including traditional charity care and unreimbursed Medicaid.
Company History
Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help.
A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.
Notable Accomplishments / Recognition
Earned the Excellence in Patient Experience Award as the top large health system in the country for patient experience, a distinction made by NRC Health, a leader in building personalized healthcare solutions and data-driven insights.
Centers for Medicare & Medicaid Services (CMS) ranks Mercy No. 6 nationally in quality among the 20 largest Accountable Care Organizations (ACO) and the fourth highest taxpayer savings among all ACOs serving Medicare patients. Over the last seven years, Mercy’s ACO has saved taxpayers $3,599,463 million dollars.
Received a Leapfrog Hospital Safety Grade A for billing ethics from Leapfrog, an independent national healthcare watchdog organization, and Money magazine.
Ranked one of the 25 largest U.S. health systems and the nation's sixth most extensive Catholic system.
Signed first-of-its-kind training affiliation agreement with the U.S. Air Force Reserve Command to give Air Force medical reservists access to vital training at 12 Mercy hospitals.
Chosen by Patient-Centered Outcomes Research Institute (PCORI) to pioneer projects that will more quickly move research results into clinical care so patients will benefit sooner.
First in the U.S. to expand the family medicine residency program with an optional extra year focused on obesity.
Recognized by healthcare supply chain leader Global Healthcare Exchange (GHX) as a “Best 50” healthcare provider for supply chain excellence.
Recognized as one of the nation’s “Most Wired” for the 22nd time by the College of Healthcare Information Management Executives.
Newly released results from the Centers for Medicare & Medicaid Services (CMS) ranks Mercy No. 6 nationally in quality among the 20 largest Accountable Care Organizations (ACO) and the fourth highest taxpayer savings among all ACOs serving Medicare patients. Over the last six years, Mercy’s ACO has saved taxpayers $359.9 million dollars.
Chosen as one of only 42 health systems by Patient-Centered Outcomes Research Institute (PCORI) to pioneer projects that will more quickly move research results into clinical care so patients will benefit sooner.
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